Website information

While we try to keep our website current and accurate it is possible that there may be changes or errors in a variety of information including product descriptions, prices, colors, photography or other content. By signing the TOSA you hold Brynje USA harmless for all errors, omissions or changes.

Customer Service

We take pride in the quality of our products and do our best to provide exceptional customer service. You will find our warranty, sizing information, returns & exchanges and other information on our website under “Customer Care” on the homepage. By signing the TOSA you agree that you have read, understand and accept the information in this section of the website.

Shipping

Brynje USA uses a third-party fulfillment company who manages the inventory, picks and packs the orders and ships the packages. They use sophisticated systems to select the shipping carriers, verify addresses, calculate shipping rates and provide tracking information. Orders coming off the website are automatically transmitted to the fulfillment center and will include your choice of delivery service, whether express or ground and signature requirements. When an order is handed off to the shipping carrier, we will provide you with a tracking number. Once the tracking number is sent to you Brynje USA no longer accepts responsibility for the delivery. By signing the TOSA you assume all responsibility for claims for lost, stolen or damaged packages.

Returns

Returns are to be sent to the fulfillment center shown on the Product Return form unless instructed otherwise. All returns are to be prepaid unless returning due to a shipping error on our part, in which case a return label will be sent to you. No C.O.D. deliveries can be accepted. By signing the TOSA you agree to the return shipping policy.

Payment

We use PayPal to process our website credit card transactions. We accept most major credit cards including Visa, Mastercard and Discover. Refunds are issued through PayPal and can take several days to fund back to the issuing bank. Any disputes over payments should be addressed with us directly. By signing the TOSA you agree to the payment procedures.

Intellectual Proprietary Property

All logos, pictures, copy and other intellectual content are the exclusive property of Brynje USA and may not be duplicated or distributed without express written permission. By signing the TOSA you agree to protect the intellectual property from unauthorized use.

Problems and/or Disputes

Should a problem or dispute arise between you and Brynje USA for any reason, you agree to try to resolve the issue by contacting Brynje USA by phone at (208) 338-3027 or email at [email protected]. Together we will try to resolve the problem in a timely and reasonable manner. By signing the TOSA you agree to try to resolve any problem or dispute directly with us.

Promotional Codes and Sampling

Brynje USA may have promotions from time to time and a promotional code may be provided to access special offers. Additionally, we may insert samples or other promotional pieces with your order. By signing the TOSA you to accept such promotion and agree not to abuse the programs.

Brynje USA